“I have worked with John Andersen and Merchant Consulting Service for over 10 years, while employed at three different businesses. John has always acted in a professional and honest manner. At the first business he helped us reduce our processing fees substantially. At the second business, he was honest and told us the rates we had were as good as he could provide us with. At Kingspan, John helped us not only reduce our costs in both our U.S. and Canadian operations, but he also helped us streamline our process in both business groups. He continues to audit our process and fees on a regular basis to make sure we have no “fee creep” that goes unnoticed.

I highly recommend John and Merchant Consulting Service and if I were to change employers tomorrow one of the first calls I would make would be to John for a review of our credit card process.”

In today’s world of impersonal, take-a-number customer service, it’s great knowing that there are people that truly believe in going the extra mile to be certain that the customer is taken care of and their needs are not only met, but exceeded.”